01273 808923

CRM and Customer Strategy Consultants

Creationspace is a Brighton based marketing strategy and customer experience consultancy. We help our clients answer the following questions:

  • What CRM system is right for my company?
  • Is my customer experience effective across all our contact points?
  • How do I build and manage a customer community?
  • How can I use technology to improve the effectiveness of my marketing?
  • How can I use techniques such as customer relationship management (crm) to create cost effective marketing strategies?
  • Are there any tactical marketing activities that will improve business performance?

Making sure that you have loyal and profitable customers is more than about exciting marketing. It’s about thinking about the what, when, where and how of your ideal customers. We take an end to end approach to ensuring your customer objectives are linked to your tactical day to day service delivery activities. We focus on making sure that your marketing strategy translates into action on the ground in terms of what your customers see, feel and experience. Call us on 01273 808923 and let’s chat about what we can do to help

Use technology to improve marketing and customer experience performance

Brighton is one of the most dynamic and vibrant new media, internet and technology communities in the UK. This combination of technology and leading thinking in the world of marketing and customer management provides the ingredients for optimal customer experience. Comprehensive knowledge of technology and marketing is vital in today’s connected world. We can help make sense of your options.
Deployment of effective marketing technology is also key . We can help you select the right technology that is right for your customer strategy.

Great customer experience creates loyalty and profits

Creationspace is a team of experienced marketing and customer management consultants who have the track record results under their belt giving you the confidence you need. We are pragmatic and results oriented. Our focus is on rapid, practical and cost effective outcomes. Find out more about the services we can offer. On each page we talk a bit more about our areas of specialisation and give you a ready reckoner of where you should be focusing your efforts. Questions about:

  • Selecting the right marketing software
  • Customer segmentation & profitability